Contact Us
Got a question about one of the sweepstakes casinos we cover, spotted something that needs updating, or just want to flag feedback on the site? Here's how to reach us and what helps us respond faster.
How to reach us
The quickest way to get in touch is by email at [email protected]. We read every message and try to reply within a couple of business days, though it can take a little longer during busy periods. There's no live chat or phone line at this time, so email is the best route for anything from general questions to corrections on a specific review.
What we can help with
- Corrections or updates to information about a listed operator, such as a welcome offer, eligible states, or a redemption threshold that has changed
- General questions about how sweepstakes casinos work, including the Gold Coins and Sweepstakes Coins model
- Feedback on a platform you've used, positive or negative, that might help other readers
- Suggestions for the site, including operators you think we should look at
- Questions about our editorial approach or how listings are put together
What we can't help with
We're an independent review and comparison site, not an operator. That means we can't access your account on any sweepstakes casino, process a coin purchase or Sweepstakes Coins redemption, resolve a payment dispute, or verify your identity for a platform. For any of those, contact the operator directly through their own support channel, usually listed in their help centre or account settings.
We also can't confirm whether a specific site is legal for you to use in your state. Sweepstakes casino availability varies by state, operators set their own eligible-state lists, and rules change over time. If you're unsure, check the operator's terms and your state's current position before signing up. If you have concerns about your own play, our Responsible Gambling page has resources worth reading.
Before you write in
A few details speed things up:
- Name the specific operator and page you're referring to, if applicable
- Include screenshots or dates if you're reporting a factual error, such as a changed bonus term or an incorrect state list
- Let us know if your question relates to account access, verification, or a redemption — we'll likely point you to the operator, but it helps to say so upfront
- Keep general feedback separate from urgent corrections so we can prioritise accordingly
Learn more before you message us
Many common questions are already answered elsewhere on the site. Our About Us page explains who runs Social Casino and how we approach reviews, and our Terms and Conditions page covers the legal basis of the site itself, including how we're funded. If your question is about how sweepstakes casino promotions work in general — such as no-purchase-necessary entry, daily rewards, or prize redemption — you may find the answer faster by browsing our existing coverage before reaching out.
A note on what we are
Social Casino is an independent research and comparison resource covering sweepstakes and social casino platforms operating under a promotional sweepstakes model, not traditional real-money gambling. We may earn a commission when readers sign up through links on this site, but commercial relationships don't influence how operators are rated or ranked. Nothing on this site is legal or financial advice, and it's not a substitute for reading an operator's own terms and conditions.